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Monika Schrenk

已加入2022年6月07日

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最后活动2022年6月20日

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的最新活动 Monika Schrenk

Monika Schrenk 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I think those features will really help the communication with the light agents. Please support this request.

查看评论 · 已于 2022年6月17日 发布 · Monika Schrenk

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Monika Schrenk 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Searching in attachement would also help further productivity in ISS, as this feature could help some automation projects

 

查看评论 · 已于 2022年6月17日 发布 · Monika Schrenk

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Monika Schrenk 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Organisation would be a very important column by receiving the results of the genereal search. It would be great to have the possiblity for customising, in the meantime it would help if you could add the organiation column to this view

查看评论 · 已于 2022年6月17日 发布 · Monika Schrenk

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Monika Schrenk 进行了评论,

社区评论 Feedback - Ticketing system (Support)

In my opinion it would be very helpful to add the signature to side conversation emails and in case we forward a comment via email. Very often those conversation to outside of my organisation and I have to add my title and contact details manually. Also it would be helpful to have a signature for outside and inside my organisation.

查看评论 · 已于 2022年6月17日 发布 · Monika Schrenk

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Monika Schrenk 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I think this is a very good idea that helps to recognise the attachement

 

查看评论 · 已于 2022年6月17日 发布 · Monika Schrenk

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