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Isobel Petty

已加入2022年3月07日

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最后活动2022年8月30日

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的最新活动 Isobel Petty

Isobel Petty 进行了评论,

评论Routing

Hi, I was hoping to use this as a Round Robin option, but as we do not yet have Messaging enabled, is this not possible for emails and tickets opened via the Help Center dashboard? 

We are looking into implementing Messaging but this will not be before February 2023. 

I have also tried to use the Round Robin add on from the marketplace but unfortunately we could not get security sign off for this so had to disable it. 

Round Robin seems like a very basic function, are there any other ways to set this up?

查看评论 · 已于 2022年8月30日 发布 · Isobel Petty

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