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Chris Rose

已加入2022年1月07日

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最后活动2024年11月27日

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的最新活动 Chris Rose

Chris Rose 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Zendesk - you are missing the boat here and going to lose compliance customers. There is no way to require MFA for end users and now you take the enterprise app functionality away from M365. SSO is not practical with hundreds of business customers. If this or required MFA for end users is not addressed, we'll be forced to move everything to Jira or service now as we need positive confirmation that end user is who they say they are for security reasons. Please reconsider building an enterprise app for M365 Commercial AND GCC-High. This is very common amongst vendors and Microsoft has a large market share so I don't see why this wouldn't be high in your road map. Cyber compliance isn't going anywhere, this problem will only get worse. Thanks for the consideration.

查看评论 · 已于 2024年11月27日 发布 · Chris Rose

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Chris Rose 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Completely agree we really want ability to pick and choose views that force guided mode!

查看评论 · 已于 2024年5月10日 发布 · Chris Rose

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Chris Rose 进行了评论,

社区评论 Feedback - Ticketing system (Support)

We would love this capability as well to pick which views/queues are guided mode and which ones aren't. Any update on this?

查看评论 · 已于 2024年2月23日 发布 · Chris Rose

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Chris Rose 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Honestly what is the point in making this optional? What user ever has voluntarily turned on security. If this can't be enforced it's a pretty pointless feature in my opinion. Please expedite central enforcement/requirement of MFA for end users.

查看评论 · 已于 2024年2月12日 发布 · Chris Rose

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Chris Rose 进行了评论,

评论Single sign-on

What is the maximum number of SSO configurations we can have simultaneously?

查看评论 · 已于 2023年6月27日 发布 · Chris Rose

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Chris Rose 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Looking forward to it. Thanks!

查看评论 · 已于 2023年3月22日 发布 · Chris Rose

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Chris Rose 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Hi Barry - Just wanted to check in if there is any updated timeline for applying skills post ticket creation (i.e. using triggers or automation). This is a huge need for us! Thanks in advance for any information you can share!

查看评论 · 已于 2023年3月22日 发布 · Chris Rose

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Chris Rose 进行了评论,

社区评论 Feedback - Ticketing system (Support)

We also need this feature as many of our clients work in compliance industries such as healthcare and government contracting. MFA is a pretty standard requirement for SaaS these days, especially ones that process, transmit and store data. Please add to roadmap!

查看评论 · 已于 2023年1月19日 发布 · Chris Rose

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社区评论 Feedback - Ticketing system (Support)

Any update on this and the timeline? This is a huge need. Thanks!

查看评论 · 已于 2022年11月14日 发布 · Chris Rose

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社区评论 Feedback - Chat and Messaging (Chat)

The links provided are for the web widget, is there anything similar for messaging since it is the newer chat option?

查看评论 · 已于 2022年6月30日 发布 · Chris Rose

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