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Kirk Struik
已加入2024年1月22日
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最后活动2024年6月19日
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的最新活动 Kirk Struik
Kirk Struik 进行了评论，
If I leave step 3 as “Contains none of the following” then every new ticket sent in gets the auto response saying you've tried to respond to closed ticket.
If I change step 3 to “Contains At Least One Of the Following” then each time I close a ticket, the REQUESTOR gets an email saying they responded to a closed ticket, which isn't right either.
EDIT:
If I first submit my comments as “OPEN” and then submit a gain as “solved” it works. Its just if I add comments and SUBMIT as solved it send the email to the user.
查看评论 · 已于 2024年6月19日 编辑 · Kirk Struik
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Kirk Struik 创建了一个帖子，
According to the support agent I spoke to, the main Guide sections page is limited to 30 sections, even if you add the {{pagination}} code. This is due to a limitation in the API.
I am requesting that the API be updated to include pagination so that we have as many Sections and articles as work for our business.
已于 2024年1月22日 发布 · Kirk Struik
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