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Welcome Break Holdings Ltd.

已加入2022年12月20日

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最后活动2023年8月01日

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的最新活动 Welcome Break Holdings Ltd.

Welcome Break Holdings Ltd. 进行了评论,

评论Ticket basics

Hi there,

Is it possible to OPT out of the mandatory upgrade?

 

Zen never really has been an ITSM tool, but a post sales Q&A platform...  ideally we'll be moving to a more suitable tool and I'm not keen in faffing around trying to get various items to work as we need until then.

查看评论 · 已于 2023年8月01日 发布 · Welcome Break Holdings Ltd.

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Welcome Break Holdings Ltd. 进行了评论,

评论Explore recipes

Thanks Gab,

 

I'll try this asap!

查看评论 · 已于 2023年1月09日 发布 · Welcome Break Holdings Ltd.

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Welcome Break Holdings Ltd. 进行了评论,

评论Explore recipes

HI all,

I'm using : 

IF ([Update - Date] = (TODAY()) AND
 [Changes - Field name] = "group_id" AND
[Changes - New value] = "360000997078") THEN
[Update ticket ID]
ENDIF

and whilst it takes a while to run, it works... my question, how can I do this with YESTERDAY's date?  Can I do some form of "Today()-1" or similar?

 

WHY?
well, I'm trying to have this display as a KPI with Today/Yesterday showing an increase/decrease.  Which means I need two metrics, one for today, and one for yesterday, which means I can't (I don't think) use filters)

查看评论 · 已于 2022年12月20日 编辑 · Welcome Break Holdings Ltd.

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