Basrur Sandesh Kamath

Do we know if we can limit any specific attachment type on this attachment add or drag drop ???

Can i edit which attachment type i can place in i want to reject specific type of attachments ??

Trying to optimize a ZIS flow where we are pinging our API's or calling them at each single step using Tokens 

Which is making the rate limit to increase because if usage

Gab Guinto - We are looking for enhancing our Collaborator app in terms of working with side conversation child tickets 

We do have an option in there where when an end user email address is added on a button shows up Start Side Conversation and when user clicks on it opens a Email ( Side Conversation )

We want a similar function where we can call side conversation child ticket attribute/ window pop up and assign a group to side conversation child ticket with a child 

The documentation has an API way to create a child ticket via side conversation but nothing mentioned how a side conversation child ticket pop up window can be created ( FYI we do not want child ticket automatically created via API which is shown in documentation ) but just to keep the window pop up for users when we click on our Button clicked 

I hope this helped what we are looking for 

Looking forward for an answer

Was there any kind of documentation change in regards to Side conversation API to use child tickets we are trying to enhance our Collab app to use child ticket creation on click but looking for more documentation.