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Rachel
已加入2021年12月01日
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最后活动2024年4月03日
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的最新活动 Rachel
Rachel 进行了评论，
Hi,
As a user based in the EU, the rest of the team is in the United States (we have no EU customers). How does this update affect our tickets? Thanks, Rachel
查看评论 · 已于 2024年4月03日 发布 · Rachel
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Rachel 创建了一个帖子，
I have found plenty of feature requests for the ability to bulk delete unwanted Tags, but none of them have been updated in several months. We have many Tags that we no longer need but are attached to closed tickets, and we don't want to go through each ticket individually to remove the tags. Is there a plan to add this ability to Zendesk or is there a workaround that isn't so manual?
Thanks,
Rachel
已于 2023年12月19日 发布 · Rachel
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Rachel 创建了一个帖子，
We made the switch to Zendesk messenger and would like to run weekly reports on productivity, however, I don't see the option to do this within the reporting/explore section of the account. Any ideas on how to run reports on this data would be much appricated.
Thanks
已于 2022年1月20日 发布 · Rachel
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