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Hi Eric,

Thanks for your answer. Unfortunately, filtering via ticket status doesn't help in our case. We have a list of cards that shows only the most recent three requests. These are not dependant on the ticket status. Then, on another page, we have the list of tickets that should load requests in pages, not all of them at once. So, we are heavily in need of paginated requests. And as you suggested, we cannot use the RequestListActivity because we have a very customized UI.

If you have any other suggestion, we would appreaciate.

Thanks.

We're using zendesk support sdk for Android v5.0.2. We want to get only a few recent requests, not all of them. Because for users that have 50+ requests, it takes more than 5 seconds to return all. Is there or will there be support for pagination while getting all requests?

We're using zendesk support sdk for Android v5.0.2. We want to display request number on user-interface. However "Request" object doesn't return that number. It only returns an id for the request, which is different and much longer than what we see on dashboard. How can we retrieve the number that we see on zendesk dashboard?

would be happy if you can sort it out as soon as possible. we're using zendesk sdk in a mobile application, and this is currently a blocker for us.

Yes, I can clearly see on the zendesk support dashboard that the subject is different than the description. there is no updates either. I create the ticket, and fetch it on the mobile app immediately.

I'm using Zendesk Android Support SDK v5.0.2. When I request all tickets by calling getAllRequests function on request provider, the response returns all tickets created by me. However, the problem is that "description" and "subject" fields return the same thing although I set them differently. Both fields return the value of "description". So, the "subject" field returns the wrong data. Any comment?