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Yardi Bunda
已加入2021年10月16日
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最后活动2022年9月04日
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的最新活动 Yardi Bunda
Yardi Bunda 进行了评论,
Hi all,
We have 2 brands and plan to add at least 1 more very soon.
However every time we send an email the name of "From" is populated with the information from "Appearance->Branding" section where there's a field for "Your Zendesk account name."
Since Zendesk says this is "multibrand", surely there's a way to define the "from" name according to the brand. For example, the emails from "help@brand1.com" could say "Brand 1 Customer Support" and emails from "help@brand2.com" might say "Customer Care for Brand 2" or whatever else we wish it to say.
Right?
Thanks
查看评论 · 已于 2022年9月04日 发布 · Yardi Bunda
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Yardi Bunda 进行了评论,
I am unable to delete a ticket field and it's not in any triggers (and had nothing to do with that field.) The field details say it was created by Shopify but offers no information as to how it was created by Shopify or how to manage it.
查看评论 · 已于 2021年8月25日 发布 · Yardi Bunda
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