最近搜索
没有最近搜索
Ola A
已加入2021年10月16日
·
最后活动2021年10月16日
关注
0
关注者
0
活动总数
1
投票
0
订阅
0
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Ola A
Ola A 进行了评论，
评论Explore recipes
Hi there,
If you have a number of agents on a specific ticket, are you able to get the handling time of specific individuals on that ticket. Usually the ticket handling time will just assign the total time to the assignee agent so this agents handling time is inflated as they may have only been on the ticket 2 minutes, but the total time is 10 minutes as others were also on the ticket prior to them being on it. Any assistance would be appreciated
查看评论 · 已于 2021年9月15日 发布 · Ola A
0
关注者
0
投票
0
评论