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Moshe Gottlieb

已加入2021年10月16日

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最后活动2021年10月16日

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的最新活动 Moshe Gottlieb

Moshe Gottlieb 进行了评论,

评论Managing your email

Thank you. I have reached out to Customer Support.

查看评论 · 已于 2021年8月04日 发布 · Moshe Gottlieb

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评论Managing your email

We integrate with a system called tawk.to where our users can leave messages or chat with our support team. All chat transcripts or offline messages are sent to zendesk to be created as tickets. As of the last few days these are all ending up as suspended tickets with the reason "Detected email as being from a system user". But these are not coming from emails like postmaster or the like. The from address is set as the user's email address who is sending the request.

We are losing tickets as a result! please advise

查看评论 · 已于 2021年8月02日 发布 · Moshe Gottlieb

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