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Fabian Krenz's Avatar

Fabian Krenz

已加入2022年2月10日

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最后活动2022年7月29日

Head of Global Customer Services | Pre-Sales | Central Support | Geutebrück GmbH

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的最新活动 Fabian Krenz

Fabian Krenz 进行了评论,

评论Extending Zendesk

Dear Zendesk Support, 

we're currently setting up the Time Tracking app and would like to know, if there is any possibility to delete particular times out of the tracking app?!

Following use case: an agent is typing the wrong time by accident, and would like to correct this time. Once a time is set, there seems to be no chance to delete the wrong time? A small button for each time would be great. Maybe make this as as option which can be activated in the settings... this small function would be important to us.

Many thanks, 
Fabian

查看评论 · 已于 2022年2月10日 发布 · Fabian Krenz

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