Juergen Wagenbach

It seems to be that there is still no trigger present which can check the domain address within the requester's mail address and assign the ticket to a group of agents then (although lots of Zendesk users asked for that).

Please can you keep me updated if there are any plans to implement such a trigger in future?
I do not expect that this can be too difficult or a high risk for software developers ;-).  

Kind regards
Juergen