Niclas Kårlin

Thanks Dan for reaching out. I got help from Zendesk support with this tip and that works.

What I ended up is to include the actual HTML in my style.css, like this:

.OrangeButton {
color: white;
background-color: #d86633;
cursor: pointer;
border-radius: 32px;
border: 1px solid #d86633;
padding: 8px 16px;
}
.OrangeButton:hover {color: #d86633;background-color: white;}

... and then this in my header.hbs:

https://www.ndcsolutions.com/partner-portal ">Visit the Partner Portal

...so now I am a css guru! 

Are there any topics about this more than this? It's not so easy to work with "Zendesk HTML" as the documentation on w3 school do not always apply, afaik.

I'm trying to make buttons...

No, but you can get access to our production system. Please send an email to support.agv  "a"  kollmorgen   dot com and I will give you access.

It is working! Changed the colors and all.

One issue still, when the chat window is open, the arrow is hidden. I tried to move it up, but bottom: 340px; did not change anything. Any clues?

We have pretty much a vanilla Copenhagen. Here is our sandbox

I get it to work a little bit, but the arrow don't show. I am thinking it has to do with the .svg format?

Here you can (barely) see it showing up:

Using Chrome and win7

Also please add a full editor to the Category and Section editors, and allow HTML.

I created a new request.

Excellent! Another easy win would be the code block and code span, which are already available in the ticket editor.

Why can't you simply use the same editor?

Would be helpful when linking to information in other articles in Zendesk.

It is easier to show where to read if you can link to the chapter directly.

I works very well in tickets. Frustrating that those are not available in Article.