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Samantha Sussman
已加入2021年10月26日
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最后活动2022年7月25日
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的最新活动 Samantha Sussman
Samantha Sussman 进行了评论,
Hi Miranda-
Yes I have disabled messaging. I am still not seeing the chat dashboard behave as it used to. For example, I don't see anything on the Visitors page, and there is a message at the top that says "Your account is on the Zendesk Agent Workspace. You can see incoming and currently served chats on this page." However the Zendesk Agent Workspace doesn't show site visitors like the Visitors page used to. I used to use this page to manually send messages to certain site visitors, but I can no longer do that.
查看评论 · 已于 2021年10月27日 编辑 · Samantha Sussman
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Samantha Sussman 进行了评论,
I started playing around with Messaging on my zedesk account, but prefer to go back to using Chat. Even after I disable messaging in the admin center, chat is still not working how it used to before I started testing messaging. How can I get back to using chat?
查看评论 · 已于 2021年10月26日 发布 · Samantha Sussman
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