Allison

+1 from our instance. 

We have a smaller admin team for our Zendesk, and recently audited all of our existing reporting in Explore. Over a thousand reports with an unknown number of dashboards and it was incredibly tedious to go through with assuming each agent in order to share all the dashboards with myself, despite already having access to all the reports and agent role restrictions on who can create them. The process was even more time-consuming given the need to reactivate downgraded former agent profiles to share dashboards they’d created that hadn’t been touched in years before downgrading the account again. I completely agree with all the comments posted prior to my own, it simply doesn’t make any sense why admins can’t be given access to all dashboards automatically. It'd be wonderful if this feature could be added!