最近搜索


没有最近搜索

Shane Statham's Avatar

Shane Statham

已加入2024年7月03日

·

最后活动2024年8月20日

关注

0

关注者

0

活动总数

4

投票

0

订阅

2

活动概览

的最新活动 Shane Statham

Shane Statham 进行了评论,

评论End users and organizations

Im looking to bulk remove 2 tags from ex agents who are now end users.

 

While we can go through a search and sort by role, we'd prefer the option to bulk remove via API.

 

Is this possible with the Update User API or alternative?

查看评论 · 已于 2024年8月20日 编辑 · Shane Statham

0

关注者

0

投票

0

评论


Shane Statham 进行了评论,

评论Managing your email

So our team has several Brands. We're having issues when a agent creates a new ticket and changes the brand, the email that is being sent from, is from the incorrect brand.

Is there any way to set a trigger or condition that when the brand is changed from the default, that the email address also changes? 

We are aware of how to manually change it, but agents often forget and it can confuse customers when they get an email from an incorrect brand.

查看评论 · 已于 2024年7月03日 编辑 · Shane Statham

0

关注者

0

投票

0

评论