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Oleksandr Grygorenko

已加入2022年7月05日

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最后活动2024年8月07日

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Oleksandr Grygorenko 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I would agree with Nina Berti and Sheridan Tapsall.

For us, it is very critical and it looks like a bug.

Could you please update us on the status with more details?

查看评论 · 已于 2023年6月13日 发布 · Oleksandr Grygorenko

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Oleksandr Grygorenko 进行了评论,

评论Ticket management

Hi,

I have a few questions about end-users management in a multy-brand environment. We have 3 brands and 3 help centers.

1. Is it possible to customize the "Welcome message" for different brands? And not to have all emails on behalf of main brand.
2. Is it possible to dedicate users to a specific brand?

We need to have different names of the help centers in the message based on the brand. And there shouldn't be any other information just brand-specific links and names. Also link to create a password is for the main brand, but should be different for each brand, as I understand

I really appreciate any help you can provide.

查看评论 · 已于 2022年7月05日 编辑 · Oleksandr Grygorenko

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