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Vedant Pednekar's Avatar

Vedant Pednekar

已加入2022年7月19日

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最后活动2023年12月29日

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的最新活动 Vedant Pednekar

Vedant Pednekar 创建了一个帖子,

帖子 Q&A - Help center and community

our customers need to see how many open high priority tickets have been raised from their entire organization. how to add a column to organization tickets for customers? 

已于 2023年4月04日 发布 · Vedant Pednekar

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Vedant Pednekar 创建了一个帖子,

帖子 Q&A - Tickets and email

The yellow highlighted part is the company name. How can i remove that and just stick to the title of the ticket as the subject of the email? 

已于 2022年7月26日 发布 · Vedant Pednekar

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Vedant Pednekar 创建了一个帖子,

帖子 Q&A - Help center and community

We have 5 brands under Zendesk. Yellow brand(for reference from the screenshot) is our main brand/used for our company's users. Red brand is used for all our partner company's users(whitelabelled clients). We created the red brand to mask all the yellow brand branding from our red brand users. 
If we sign up from the Red brands Help center as an end user, we can still see the yellow brand's Help center link. How do we remove this? 
It defeats the entire purpose of having a different brand. 

已于 2022年7月19日 发布 · Vedant Pednekar

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