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Mark Levenstein
已加入2022年5月03日
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最后活动2023年12月18日
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的最新活动 Mark Levenstein
Mark Levenstein 进行了评论，
Katarzyna Karpinska We have tried it (and also did some testing) and it is really great. Thank you!
查看评论 · 已于 2023年12月18日 发布 · Mark Levenstein
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Any ideas why if I embed 2 Vimeo videos in an article only the second one displays? (It's not an issue with the 1st video because if I reverse the order, still only the second one displays. Inspecting the page with devtools shows that zd completely skipped the first video, didn't even try to insert it - there is no coding for it at all.)
查看评论 · 已于 2023年11月28日 发布 · Mark Levenstein
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Mark Levenstein 创建了一个帖子，
Image management is the single-worst implemented feature in ZenDesk Guide, by far.
At minimum need:
- Ability select multiple images to delete at once. Right now its a minimum 3 click process for each and you have to do one at a time.
- Ability to view a list of unused images (images not referenced by any article), and then ability to multi-select and delete them. (If you're applying an image limit, you have to give customers the tools to manage the images properly.)
已于 2023年7月12日 编辑 · Mark Levenstein
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Mark Levenstein 创建了一个帖子，
How can we allow all signed-in users to access the Help Center (ZD Guide) but only selected users to view/open service tickets? Guess I'd like another Access option like "Can't access tickets / Help center only". Is there any way to implement this?
已于 2022年8月16日 发布 · Mark Levenstein
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