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Brian Dao

已加入2022年11月29日

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最后活动2023年11月16日

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的最新活动 Brian Dao

Brian Dao 创建了一个帖子,

帖子 Feedback - Reporting and analytics (Explore)

Was interested in creating a report that only shows requestors who have submitted 2 or more tickets and the ticket ID numbers for these requestors

Any help would be greatly appreciated!

已于 2023年11月16日 发布 · Brian Dao

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Brian Dao 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Saw the bookmarklet above and wanted to say thank you for this workaround! Would it be possible to expand the script to hide the agents' names on the ticket? Thank you!

查看评论 · 已于 2023年11月07日 发布 · Brian Dao

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Brian Dao 进行了评论,

评论Customer portal

Also, would it be possible to frame the disclaimer text within a red box? Thank you!

查看评论 · 已于 2023年10月30日 发布 · Brian Dao

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Brian Dao 进行了评论,

评论Customer portal

Hello!

I would like to know how to include a hyperlink in the disclaimer text. For instance "click here" with it linked to https://support.zendesk.com/ for example. Thank you!

查看评论 · 已于 2023年10月30日 发布 · Brian Dao

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Brian Dao 创建了一个帖子,

帖子 Developer - Zendesk APIs

Hey there,

We are currently building out an integration and for some reason, it is requiring us to use a value for the Organization field to create a user via the API. I didn't see this documented at all and I am able to create a User without the Organization field via Postman. Any insight into what might be going on?

已于 2022年12月08日 发布 · Brian Dao

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