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karan sharma

已加入2021年12月31日

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最后活动2023年3月11日

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的最新活动 karan sharma

karan sharma 进行了评论,

评论Ticket customization

Can we add more conditional fields than 1500 which is the maximum or is there any way we can do that or exceed that limit maybe via app or some other logic ?

 

Please support

查看评论 · 已于 2023年3月11日 发布 · karan sharma

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karan sharma 进行了评论,

社区评论 Developer - Zendesk APIs
Since this is the only way to add many users to group how can we also place email id of the user what will be the format?
 
 
 
-X POST -d '{"group_memberships": [{"user_id": 72, "group_id": 88}, {"user_id": 73, "group_id": 88}]}' \
-H "Content-Type: application/json" -v -u {email_address}:{password}

查看评论 · 已于 2023年2月04日 发布 · karan sharma

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karan sharma 创建了一个帖子,

帖子 Developer - Zendesk APIs
In the below statement for group membership via API.Can we also add email of the user instead of user_id and how it can achieved?
 
-X POST -d '{"group_memberships": [{"user_id": 72, "group_id": 88}, {"user_id": 73, "group_id": 88}]}' \
-H "Content-Type: application/json" -v -u {email_address}:{password}
 
Please help !

 

 
 

已于 2023年2月03日 发布 · karan sharma

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karan sharma 进行了评论,

社区评论 Developer - Zendesk APIs

i have issue related to this 

{
"error": "RecordInvalid",
"description": "Record validation errors",
"details": {
"requester": [
{
"description": "Requester: Name: is too short (minimum one character)"
}
]
}
}

we have a webhook created which is creating parent to child ticket via webhook and one of the fields in parent ticket becomes requester for child ticket.can i get any idea over it?

查看评论 · 已于 2022年3月25日 发布 · karan sharma

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karan sharma 进行了评论,

评论Ticket basics

Hi all , can we add validations in custom fields like there is a price which should be less than 50 in search query

查看评论 · 已于 2021年12月31日 发布 · karan sharma

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