最近搜索


没有最近搜索

Jeremy Minor's Avatar

Jeremy Minor

已加入2023年11月17日

·

最后活动2024年9月04日

关注

0

关注者

0

活动总数

6

投票

0

订阅

2

活动概览

的最新活动 Jeremy Minor

Jeremy Minor 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

When using an ARM browser (new surface pro computer), the reply section will randomly add extra characters or words. This happens quite often and severely slows down the reply time. It doesn't happen on the 64 bit browser, just the new ARM versions. 

 

This also occurs when using tablets. I have a Samsung s9 ultra and experience the same issue every time. It seems like there is an issue with non-traditional laptops and support.

 

The app is terrible. It would be nice if this was fixed for those browsers.

已于 2024年9月04日 发布 · Jeremy Minor

0

关注者

1

投票

1

Comment


Jeremy Minor 进行了评论,

评论Ticket automation and collaboration

Colleen Hall that would be great. Seems only admins can now do this.   

查看评论 · 已于 2024年5月03日 发布 · Jeremy Minor

0

关注者

0

投票

0

评论


Jeremy Minor 进行了评论,

评论Ticket automation and collaboration

Did something change with these settings? Our agents lost the ability to @mention about 2 weeks ago.

查看评论 · 已于 2024年5月03日 发布 · Jeremy Minor

0

关注者

0

投票

0

评论


Jeremy Minor 进行了评论,

评论Ticket customization

Is it possible to set ticket statuses by group?  I have some people requesting different options but they would not apply to other groups.

查看评论 · 已于 2023年11月17日 发布 · Jeremy Minor

0

关注者

4

投票

0

评论