最近搜索


没有最近搜索

Jonathan Griffin's Avatar

Jonathan Griffin

已加入2023年9月21日

·

最后活动2024年4月18日

关注

0

关注者

1

活动总数

8

投票

3

订阅

3

活动概览

的最新活动 Jonathan Griffin

Jonathan Griffin 进行了评论,

社区评论 Discussion - Tips and best practices from the community

Great write up!

Will this still allow a harassing customer to continue to submit live messages? 

I believe if I read this correct, it's placing a tag on the user. So if they do send in another message, the support agent can see it and put them back in the ban loop?

The customer would have suspended access from tickets but not messaging?

Am I interpreting this correct?

Sidenote: Shocked that having the ability to suspend a person through live messaging isn't already a feature within the rollout originally.

查看评论 · 已于 2023年9月29日 发布 · Jonathan Griffin

0

关注者

1

投票

0

评论


Jonathan Griffin 进行了评论,

社区评论 Feedback - Chat and Messaging (Chat)

Eagerly waiting this update. Surprised this wasn't on initial rollout. We are having a large issue dealing with harassing and vulgar customers that we can't get rid of in chat.

查看评论 · 已于 2023年9月21日 发布 · Jonathan Griffin

0

关注者

1

投票

0

评论