Avishay Matz

Hi
This feature is really needed! We have some customers that organically changed (business reasons) and we need the ability to edit their past closed tickets for better track and understanding.
Unfortunately, now their organizational changes can affect our services as well.

Hi

We are having a similar problem to the one mentioned above.

How can we avoid the error message "Your message wasn't delivered to XXX because the address couldn't be found, or is unable to receive mail"?