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Rita Gleason

已加入2022年3月09日

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最后活动2025年2月03日

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的最新活动 Rita Gleason

Rita Gleason 进行了评论,

评论Building reports

How do you place a schedule on the dashboard report now?

查看评论 · 已于 2024年7月25日 发布 · Rita Gleason

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评论Customer management and profiles

Is this part of Suite?

查看评论 · 已于 2024年2月02日 发布 · Rita Gleason

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评论Team members and groups

This is awesome!  Thank you for listening to client feedback!

查看评论 · 已于 2023年5月25日 发布 · Rita Gleason

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Rita Gleason 进行了评论,

评论Release notes

Did you move the Reports option in Admin Center to under Accounts Option?  We have a Manager who used this feature and now he cannot see the option since he is not in an admin role.  Please advise?  Thanks.

查看评论 · 已于 2022年11月30日 发布 · Rita Gleason

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Rita Gleason 进行了评论,

评论Views, ticket status, and ticket fields

Jumping in to agree we need the ability ro expand past the 12 custom views limits.  There appears to be a good amount of space on the current screen layout to be able to increase the view from 12.  Maybe Zendesk could move the Suspended Tickets and Deleted tickets to be admin views only and give us at least 2 more in the meantime.  Thanks.

查看评论 · 已于 2022年4月25日 发布 · Rita Gleason

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Rita Gleason 进行了评论,

评论End users and organizations

Please tell the product team it is more important to have the name sort before the date sort from a Client admin perspective.  Thanks.

查看评论 · 已于 2022年3月10日 编辑 · Rita Gleason

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Rita Gleason 进行了评论,

评论End users and organizations

Why can't I get my Organizations to show in alphabetical order now that you moved them to their own tab?  This is causing us too much work to cross check our 100+ orgs now.  Please advise.  Thanks.

查看评论 · 已于 2022年3月09日 发布 · Rita Gleason

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