Avery Tritch

Are there any plans to sync Zendesk Ticket Objects with HubSpot Ticket Objects? I don't think Zendesk is maximizing its opportunities with this integration given Hubspot's selection of standard objects today. I would be open to discussing this with Zendesk's engineering team. 

It makes way more sense for Zendesk Tickets to be created as Hubspot Tickets than as an activity at the contact level. When managing a customer account, it's too cumbersome to review each contact to see Zendesk's activities. You can't measure effectively even using custom reporting activity at the Company/Deal level. However, you could if Zendesk Tickets were created as Hubspot Tickets. 

Hello on our current plan with Zendesk we are allowed to have two concurrent triggers enabled. When attempting to enable more it advises that our plan might need to be adjusted. However, I can't find any documentation on which plans afford what number of triggers. Does anyone have insight on this? 

I don't have any option in Channel -> Widget to add Custom Ticket Fields to the Contact Form. Where can I activate this?

I am having this same issue currently, has this been resolved for you @...