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Jonathan Molina
已加入2021年10月16日
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最后活动2021年10月25日
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的最新活动 Jonathan Molina
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Hi all,
I'm trying to export the Group name assigned to the Organizations on our support account, but in the JSON export the group is shown as an ID rather than the name.
Also this information does not appear in Explore, because it shows the current group assigned to a ticket, but not the general group. I'm talking about the field shown in green in the screenshot.
Aybody knows how to export that data for all of our organizations?
查看评论 · 已于 2021年8月20日 发布 · Jonathan Molina
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Hi all,
We are using a custom metric that saves the timestamp of every change of "Step" (step 1 to step 2 to step 3, etc.) for every ticket.
Now we want to obtain the Median but only of the MIN values of this metric, is that possible? The idea is to be able to calculate for every organization that we have the Median value of that first change of "Step".
查看评论 · 已于 2021年8月09日 发布 · Jonathan Molina
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