Tim Wang

Hey I'm working on an webhook workflow and trying to get values for a custom field that is configured for a selection list.  When I use the {{ticket.ticket_field_replacewithcustomfieldID}} we get the tag value and not the displayed value.  Is there an additional notation to get the actual value rather than the tag value, the issue is that the tag values are restricted in character type/format that is not compatible with the solution we are working on