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Brandon Martus's Avatar

Brandon Martus

已加入2021年10月28日

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最后活动2024年8月06日

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的最新活动 Brandon Martus

Brandon Martus 进行了评论,

社区评论 Feedback - Chat and Messaging (Chat)

+1 

 

We also need the ability to be able to ban abusive users.

查看评论 · 已于 2024年8月06日 发布 · Brandon Martus

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Brandon Martus 进行了评论,

社区评论 Feedback - Ticketing system (Support)

We would very much like to create triggers based on CC email addresses.

 

Sometimes people are responding to a customer outside of Zendesk, but also CC'ing our main support email, which doesn't get picked up by our normal email routing (which is based on Received At).

查看评论 · 已于 2022年8月10日 发布 · Brandon Martus

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Brandon Martus 进行了评论,

社区评论 Feedback - Ticketing system (Support)

We would very much like to create triggers based on CC email addresses.

 

Sometimes people are responding to a customer outside of Zendesk, but also CC'ing our main support email, which doesn't get picked up by our normal email routing (which is based on Received At).

查看评论 · 已于 2022年8月10日 发布 · Brandon Martus

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