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已加入2022年11月22日

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最后活动2025年3月03日

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评论End users and organizations

Hello,

Can I also add my end user list to the Zendesk Chat? And make sure that a customer who's logged in to my website, is directly identified when they start chatting? I don't like having to ask for their contact details while they are logged in already. 

Thanks!

查看评论 · 已于 2022年12月12日 发布 · Info

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Info 创建了一个帖子,

帖子 Feedback - Help Center (Guide)

My Zendesk Guide is in five different languages. When I go to 'Guide admin' and then to 'Arrange articles' and then 'Sections', I can't get an overview per language. So when the Dutch team wants to arrange their sections, the sections in all the other languages are in the same list, which is very confusing. It would be great if it was possible to filter this list by language (which is possible in 'Manage articles'). 

 

Thanks!

已于 2022年12月12日 发布 · Info

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社区评论 Q&A - Help center and community

Is it possible to NOT show the 'last updated date' in the articles? 

查看评论 · 已于 2022年11月22日 发布 · Info

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