最近搜索


没有最近搜索

Phil Gooch's Avatar

Phil Gooch

已加入2024年1月09日

·

最后活动2024年9月21日

关注

0

关注者

0

活动总数

5

投票

0

订阅

2

活动概览

的最新活动 Phil Gooch

Phil Gooch 进行了评论,

评论Spam and suspended tickets

There is no way to trigger an automation based on  a string appearing in the Requester name. This should be added as spammers make use of this field

查看评论 · 已于 2024年9月21日 发布 · Phil Gooch

0

关注者

0

投票

0

评论


Phil Gooch 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

We are getting thousands of spam messages coming via the ZenDesk API.

 

It would be easy to block these if ZenDesk had the functionality of filtering by a string value inside the Requester name or via the contents of the Subject field. However, neither is possible.

 

Until ZenDesk stop spammers using their API, I have to delete these manually.

已于 2024年9月21日 发布 · Phil Gooch

0

关注者

1

投票

1

Comment


Phil Gooch 进行了评论,

评论Security and user access in Zendesk Support

Hi there, rather than block a list of FROM: addresses, we need to block from specific incoming domains for example:

DKIM: 'PASS' with domain bademail.com

Is this possible?

查看评论 · 已于 2024年1月09日 发布 · Phil Gooch

0

关注者

0

投票

0

评论