最近搜索


没有最近搜索

Maggie's Avatar

Maggie

已加入2022年7月08日

·

最后活动2022年7月08日

关注

0

关注者

0

活动总数

2

投票

0

订阅

1

活动概览

的最新活动 Maggie

Maggie 进行了评论,

评论Setting up Zendesk Chat

Hello! Is there a way to prioritize certain skills for agents when it comes to routing? For example, If I have 5 agents who can do skill A and skill B, but as a priority I want them to be routed chats with skill A over skill B (because, for example, I have 10 other agents who also possess skill B, but not skill A), is there a way to do that?

查看评论 · 已于 2022年7月08日 发布 · Maggie

0

关注者

0

投票

0

评论