Christopher Stichter

Hi all,

Any update on some sort of feature to manage the home dashboard or an adjustment to the function of the ticket updates? The last update I saw from a Zendesk Community Manager was from 9 months ago and I was wondering if anything would be done to adjust this feature.

There are quite a few good suggestions here in this thread already, but maybe not enough interest to engage some changes yet?

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Can you help me to understand the intended use of this feature? I agree with most of the comments, but maybe I do not fully understand the intended design?