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Clara Popov's Avatar

Clara Popov

已加入2021年10月16日

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最后活动2021年10月22日

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的最新活动 Clara Popov

Clara Popov 进行了评论,

评论Building reports

I'm having trouble with my queries when I'm trying to use both Decompose and Drill In. 

When I decompose one set of metrics, I then try to Drill In the results, however, it's not opening up any new window. 

When I Drill In to the original data, it works fine, it's only when I attempt to decompose and drill in afterwards. Does it not work that way? 

查看评论 · 已于 2021年8月28日 发布 · Clara Popov

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Clara Popov 进行了评论,

社区评论 Feedback - Reporting and analytics (Explore)

Also adding in that this feature would be super helpful. It's not helpful to have to daily manually write down the Available time an Agent is logged into Talk to make sure they're adhering to their schedule. 

查看评论 · 已于 2021年7月27日 发布 · Clara Popov

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