最近搜索


没有最近搜索

Brian Rensing's Avatar

Brian Rensing

已加入2021年11月24日

·

最后活动2021年11月24日

关注

0

关注者

0

活动总数

2

投票

0

订阅

1

活动概览

的最新活动 Brian Rensing

Brian Rensing 进行了评论,

评论Ticket customization

I'd like to be able to use conditions to drive reporting - but it seems that the conditional fields create additional columns for reporting - which gets really complicated.  For example, I'm thinking a category / sub-category arrangement where the dependent values are related, but stored in a common column.  For example:

Categories:

  • Hardware
  • Software

SubCategories:

  • Laptop
  • Phone
  • Printer
  • Mobile App
  • Business App

So - a selection of category "hardware" pulls from the common subcategory list, but can only select Laptope, phone, or printer.  Similarly, Software pulls from the same list but can only select mobile app or business app.  Then from a reporting perspective, I can see one subcategory column.  Is functionality like this possible?

查看评论 · 已于 2021年11月24日 发布 · Brian Rensing

0

关注者

9

投票

0

评论