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William Sedgwick

已加入2021年10月16日

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最后活动2023年12月07日

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的最新活动 William Sedgwick

William Sedgwick 进行了评论,

评论Reflecting your sales processes

can you clone triggers? like you can is support

查看评论 · 已于 2023年7月17日 发布 · William Sedgwick

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William Sedgwick 进行了评论,

社区评论 Q&A - Chat, messaging, and widgets

Christopher Kennedy

Where abouts is the signed in block in the themes? 
thank you for helping

查看评论 · 已于 2022年10月03日 发布 · William Sedgwick

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William Sedgwick 进行了评论,

评论How to solve issues with the email channel

hi Dainne Kiara Lucena-Laxamana

i have made this change and it did not help as this changes what we would send out but not what is received 

查看评论 · 已于 2022年9月14日 发布 · William Sedgwick

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William Sedgwick 进行了评论,

评论How to solve issues with the email channel

what to do when it is end users that pull the entire email chain in?

查看评论 · 已于 2022年8月25日 发布 · William Sedgwick

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William Sedgwick 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

allow templates to be visable within guide editor, this way you can see what the final article will look like an d can possibly edit the template as needed. currently when using templates they do not apear within the article editor and instead add content to the article as you are publishing it. this means that you cannot see what has been added or type around it

已于 2022年8月01日 发布 · William Sedgwick

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William Sedgwick 进行了评论,

社区评论 Feedback - Ticketing system (Support)

having another person respond happens every day and is completely normal for us, i dont understand why this is marked as phishing and why we cant choose to turn this off. Internally we have had many emails not beinng responded to for hours as agents are afraid to do anything with actual tickets because they have been marked as phishing

查看评论 · 已于 2022年7月27日 发布 · William Sedgwick

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William Sedgwick 进行了评论,

评论Sell basics

'The collaborator is notified when certain actions take place on those records',

How are the collaborators notified? , is it via email?

查看评论 · 已于 2022年7月12日 发布 · William Sedgwick

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William Sedgwick 进行了评论,

社区评论 Feedback - Admin Center

i need to delete 500 users and honestly without a search function this feature is entirely useless, and actually is taking me longer to use than just manually searching which is what im going back to.

also another thing ive noticed is if you select someone and move to another page then go back you have unselected them. i believe no one tried to use this feature before rolling it out

 

查看评论 · 已于 2022年6月10日 编辑 · William Sedgwick

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William Sedgwick 进行了评论,

社区评论 Q&A - Tickets and email

查看评论 · 已于 2022年4月22日 发布 · William Sedgwick

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William Sedgwick 进行了评论,

社区评论 Q&A - Tickets and email

查看评论 · 已于 2022年4月22日 发布 · William Sedgwick

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