Kirill Vakhrin

Hi,

We sending customer emails via trigger's placeholder like 
{{ticket.description}}
at the moment of ticket creation. Sometimes we have attachments in these emails. These attachments we have in the trigger data as a part of the description:
-
Until a certain time, we received these attachments separated with \n. But now we receive them as one line without any delimiters:
- -
It's very inconvenient and you cannot say when the first link is ended and the second file name is started.

I cannot find any settings where I can change this behavior. Maybe you know?