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Ral Risos

已加入2023年12月07日

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最后活动2024年7月10日

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Ral Risos 进行了评论，

社区评论 Q&A - Help center and community
社区

Hello Pulkit Pandey ,
 

I posted my code here for you to look over.  In this post, we're trying to achieve this (without the container boxes). 

 

查看评论 · 已于 2024年7月10日 发布 · Ral Risos

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Ral Risos 进行了评论，

社区评论 Q&A - Help center and community
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Hello, I wasn't able to edit it out like I wanted it to be. This is the current setup since we have the knowledge base live, and we cannot turn it off for our employees at the moment. What I'm trying to do is to put them side by side.



{{ help_center.name }}


 

   

{{ t 'search' }}


   http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" class="search-icon" aria-hidden="true">
     


 

   {{#if settings.show_recent_activity}}
     {{recent_activity}}
   {{/if}}
 

 

   

     

       {{#if promoted_articles}}
         

           

{{t 'promoted_articles'}}


           
         

       {{/if}}
     

   

 

 


   

{{ t 'categories' }}


   

     
     {{pagination}}
   

 

  {{#if help_center.community_enabled}}
   


     

{{t 'community'}}


     {{#link 'community' class='community-link'}}
       {{t ''}}Join the best place for all Thrashers to connect, share knowledge, and get inspired!
     {{/link}}

     


   

 {{/if}}

     



 

查看评论 · 已于 2024年6月13日 编辑 · Ral Risos

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Ral Risos 创建了一个帖子，

帖子 Q&A - Help center and community
Moving recently viewed and related article section to side-by-side columns on the home page.

Is it possible to move the recently viewed and related article section to side-by-side columns on the home page and show only the links? I am trying to make our home page simpler and less space-consuming.

 

已于 2024年6月05日 发布 · Ral Risos

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Ral Risos 进行了评论，

社区评论 Developer - Zendesk Apps Framework (ZAF)
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Hi,

Is there a way to code my header and footer to use the Brand name created instead of manually typing in the Brand name?

查看评论 · 已于 2024年1月22日 发布 · Ral Risos

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Ral Risos 进行了评论，

评论How to manage the help center
Help and FAQs

Hi Elaine,

The configuration is correct and everything has been checked yet pagination still does not show and 3 sections are still hidden.

查看评论 · 已于 2023年12月12日 发布 · Ral Risos

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Ral Risos 进行了评论，

评论How to manage the help center
Help and FAQs

Hello Team,

I am having trouble showing some of the sections in our main page. The page has 33 sections to be browsed but the page only shows 30 and there's no next page button. I have checked if the test articles were set "Visible to everyone".

What could be the issue? If i have missed something please let me know.

Thanks,

Ral

查看评论 · 已于 2023年12月07日 发布 · Ral Risos

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