Danilo Figueiredo

Hey Zendesk team.

I'm unable to get the push notifications to work in iOS. I had a ticket open about this #9868566 and unfortunately it has been closed.

As far as I can see, the Zendesk Messaging doesn't support the sandbox p12, which makes it hard to test in debug mode.

I have tried installing `AppStore` provisioning profiles signed builds (via TestFlight) and `AdHoc` provisioning profiles signed builds (via Xcode) in my iPhone, which should take the production p12. However, I'm still unable to see any push notifications.

I'm 100% sure I uploaded a valid production p12 file as I use the same one in other push notifications services that work fine.

I'm using the SDK v2.1.0 and have followed those instructions https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/ios/push_notifications/. I'm also testing with a sandbox Zendesk account and am able to display the chat without issues.

I'd like to know what I'm missing here. My app hasn't implemented end user authentication. It should still work as the push notifications feature was present before end user auth, right? First of all, could you please let me know when push notification would be delivered? It would be great to see a demo video showing push notifications working in an iOS app (and Android too) as well as a demo repo.

Thanks in advance!
Danilo