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Nadee Sharmila

已加入2022年5月05日

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最后活动2022年11月10日

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的最新活动 Nadee Sharmila

Nadee Sharmila 进行了评论，

社区评论 Feedback - Reporting and analytics (Explore)
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Hi Pedro, thank you so much. It is actually closer to what we're after so that's great. Still would be good to have this as an actual explore metric.

查看评论 · 已于 2022年5月06日 发布 · Nadee Sharmila

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Nadee Sharmila 进行了评论，

社区评论 Feedback - Reporting and analytics (Explore)
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Agree with these sentiments exactly

查看评论 · 已于 2022年5月05日 发布 · Nadee Sharmila

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Nadee Sharmila 创建了一个帖子，

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Show Tickets Created and Tickets Solved as two separate metrics in the same query

Hello, I have been speaking to Zendesk support and currently, there is no way to show tickets created and tickets solved as two separate metrics in the same query. The default is to show tickets created and of those tickets, how many were solved. 

What I'd love to see is a line graph (as an example) that compares tickets created and tickets solved over a 30 day period (as an example). So it's showing tickets created for any given day and tickets solved for any given day but side by side in one query. 

已于 2022年5月05日 发布 · Nadee Sharmila

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