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Eric Weiland
已加入2022年4月25日
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最后活动2022年12月07日
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的最新活动 Eric Weiland
Eric Weiland 进行了评论,
I have to further express disattisfaction on this point with the lack of this ability. This has become painfully clear at end of year and reviewing metrics of tickets that after a year of development and improving how information is captured, half of our tickets have missing information that create a large category of Null responses in metrics which skews our data.
It is imperative that this feature be allowed so that we can modify old tickets to include updated information and simply creating a follow-up does not work as that will skew other metric data.
查看评论 · 已于 2022年12月07日 编辑 · Eric Weiland
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Eric Weiland 进行了评论,
Hi,
My IT depertmant created a dedicated sub domain name zendesk.ourcompanyname.com , and we want to use that subdomain for sending emails from the Zendesk application.
We appear to be having some difficulty however when in verifying the SPF though the DNS records are verified.
查看评论 · 已于 2022年4月25日 发布 · Eric Weiland
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