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Than Dev

已加入2023年8月07日

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最后活动2024年9月26日

Software developer. - Better Attachments

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Than Dev 进行了评论,

评论Account settings of the ticketing system

Hi Isabella Ideberg thank you for your interest!


Indeed once you set the filters (e.g. 100mb) it will give you a list of all tickets with those characteristics.


There currently is no trial available but it is only a $9.99 one time payment and you can use all the features for ever.


https://www.zendesk.com/marketplace/apps/support/952928/better-attachments/

Let me know if you have any more questions!

Marc

查看评论 · 已于 2024年9月26日 发布 · Than Dev

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评论Attachments and CCs

My app Better Attachments supports downloading all attachments in a ticket. You can also filter by images, documents, and other files. Plus, the app comes with a feature to search attachments throughout all of your tickets!

查看评论 · 已于 2024年7月18日 发布 · Than Dev

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评论Account settings of the ticketing system

 

If anyone is need of filtering tickets by specific attachment, you can try out my app Better Attachments. You can filter all your tickets by file type (e.g. images, zip files, PDFs), file name, or minimum file size. Of course, you can immediately download attachments from that view.

 

The app also comes included with a ticket sidebar app that displays an overview of all attachments (plus download button) inside your ticket. 

查看评论 · 已于 2024年7月18日 发布 · Than Dev

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社区评论 Feedback - Ticketing system (Support)

@David Chitul perhaps this app could be interesting to you.

https://www.zendesk.com/marketplace/apps/support/952928/better-attachments/

查看评论 · 已于 2024年3月21日 发布 · Than Dev

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社区评论 Feedback - Ticketing system (Support)

Hi all,

I have added a feature to version 1.1.0 of my app Better Attachment that allows you search for attachments by file name, file type, and ticket status. You can watch some demo videos here.

Let me know if you have any questions or feedback!

查看评论 · 已于 2023年8月07日 发布 · Than Dev

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Than Dev 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Hi Diana Torres,

I have added a feature to version 1.1.0 of my app Better Attachment that allows you search for attachments by file name, file type, and ticket status. You can watch some demo videos here.

Let me know if you have any questions or feedback!

查看评论 · 已于 2023年8月07日 发布 · Than Dev

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