最近搜索
没有最近搜索
Tiago Geraldi Mendes
已加入2022年8月18日
·
最后活动2022年8月18日
关注
0
关注者
0
活动总数
4
投票
2
订阅
1
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Tiago Geraldi Mendes
Tiago Geraldi Mendes 进行了评论，
We are migrating the email inboxes of our agents to Zendesk.. And it's very hard for them to keep track of new interactions and updates on tickets. This feature would help a lot, for them to be notified with a sound, that something happened in one of their tickets..
Could be in tickets that they were assigned, or tickets they are requesters as well (in case of internal communication, the requester is an agent, as sender).
The cell phone app does that.. any new comment there's a beep. It helps me a lot to work in the computer with my zendesk inbox, and cell phone on the side, notifying of new messages.
This sound notification would help a lot!
查看评论 · 已于 2022年8月18日 编辑 · Tiago Geraldi Mendes
0
关注者
3
投票
0
评论