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Lee Scanlan
已加入2022年3月04日
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最后活动2022年3月04日
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的最新活动 Lee Scanlan
Lee Scanlan 创建了一个帖子，
帖子 Q&A - Tickets and email
Hi Everyone,
I have just started a new job and the company have just started using Zendesk - I haven't used it before and have been working my way through some of the tutorials etc.
What I'm looking for is a way of showing the following information;
Total Tickets - Open Pending Solved
New/Existing New/Pending greater than 7 days
Can anyone help on how (or even if) this is achievable and please be gentle as it's been a bit of a learning curve.
Many thanks,
Lee
已于 2022年3月04日 发布 · Lee Scanlan
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