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Zachary Bender

已加入2022年4月29日

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最后活动2024年12月04日

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的最新活动 Zachary Bender

Zachary Bender 进行了评论,

评论Team members and groups

When creating a role in Zendesk and giving that user the permission to manage reports and dashboards for groups they are assigned to why cant they pull reports on the guide area? In order to pull reports on the guide area do you have to have full reporting and analytics permission?

查看评论 · 已于 2024年12月04日 发布 · Zachary Bender

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Zachary Bender 进行了评论,

社区评论 Q&A - Help center and community

I am trying to check for form and a field drop down option is picked. And if those two options are picked then changes the text.

Here has what i have come up with

 if(window.location.href.indexOf("123412") > -1 && $('.form-field.request_custom_fields_112313.val() = "Eligibility Letter"') {
 $('div#upload-dropzone').parent().find('label').text('Attach copy of Letter (Required)')
 }

查看评论 · 已于 2023年8月24日 发布 · Zachary Bender

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Zachary Bender 进行了评论,

社区评论 Q&A - Users, groups, and organizations

The events that are shown in the ticket. In the top right corner you are able to see the events. This shows information about the ticket submitted that i do not want some agents to see this information. Is there a way to give some agents access to this feature but not all?

查看评论 · 已于 2022年5月24日 发布 · Zachary Bender

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Zachary Bender 创建了一个帖子,

帖子 Q&A - Users, groups, and organizations

Hello i am wondering if it is possible to restrict access to the events based on role or group?

已于 2022年4月29日 发布 · Zachary Bender

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