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qiang huang

已加入2022年10月13日

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最后活动2024年11月05日

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qiang huang 进行了评论,

评论How to customize the theme of the help center

How to do it in Templating API v4

查看评论 · 已于 2024年11月05日 发布 · qiang huang

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评论Ticket customization

I have two date type fields, Start Date and End Date

All displayed in the End User's request Form

I hope to achieve this effect, where the user selects a start date and the end date is automatically set to 3 months after the start date

Trigger seem to only increase or decrease from the current date

I tried using JavaScript, but in web pages, the Date type is an input tag of text type, not data type,I tried to set the value, but it didn't work

Is it possible to achieve it

 

 

查看评论 · 已于 2023年9月12日 编辑 · qiang huang

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qiang huang 进行了评论,

评论Using Built by Zendesk apps

Is it possible to control the fields seen by the end user? I want a drop-down box to be read-only in the end user's view. Can it be controlled

查看评论 · 已于 2023年9月01日 发布 · qiang huang

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qiang huang 进行了评论,

社区评论 Q&A - Tickets and email

Thank you very much. This has been very helpful to me. Also, is there any other application that can control the fields that end users see

查看评论 · 已于 2023年8月31日 发布 · qiang huang

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qiang huang 创建了一个帖子,

帖子 Q&A - Tickets and email

I hope that a  field input by the end user can only be seen by some people, or is read-only and  to the agent, or preferably not visible to all people, and only the API can obtain it. Is this achievable

已于 2023年8月30日 发布 · qiang huang

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qiang huang 进行了评论,

评论使用主题自定义您的帮助中心

Can JavaScript and jQuery be used in Ticket Form

查看评论 · 已于 2023年8月30日 发布 · qiang huang

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评论Ticket customization

Thank you, Gabriel

I have another question

Is there a password type field, even if it is not a password type, I want to verify whether the inputs of the two fields are the same. Only when they are the same, can I submit the form. Can I implement it? Where should I write JavaScript or?

 

查看评论 · 已于 2023年8月30日 发布 · qiang huang

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qiang huang 进行了评论,

评论Ticket customization

Hi, may I ask if anyone knows how to add default values to the Text field, or is there a field similar to a label type(Only display some fixed values and cannot be edited)

查看评论 · 已于 2023年8月25日 发布 · qiang huang

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qiang huang 进行了评论,

社区评论 Q&A - Tickets and email

Thank you for your answer

It is indeed impossible to implement from a trigger, so I want to know if Zendesk can customize script code to control all of this..

I see that there are places where JQuery JavaScript can be used, which can be implemented by taking values from the HTML... But this is not very good..

Thanks again for your answers.

 

 

 

 

 

查看评论 · 已于 2023年8月16日 发布 · qiang huang

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qiang huang 进行了评论,

社区评论 Q&A - Tickets and email

Hi,Thank you for your answer. I didn't express myself clearly

I don't want to assign the value of all version to trial version,What I want is to assign the last value in the drop-down box to trial version

for example:

if all version :1.0 2.0  3.0 .4.0

trial version = 4.0

if all version :1.0 2.0  3.0 .4.0 5.0

trial version = 5.0

 

 

 

 

 

 

查看评论 · 已于 2023年8月16日 发布 · qiang huang

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