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Shanita Thompson

已加入2022年8月01日

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最后活动2023年10月05日

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的最新活动 Shanita Thompson

Shanita Thompson 进行了评论,

社区评论 Feedback - Ticketing system (Support)

This would be nice too. We are just implementing new brands and it looks like they have over 17k in tickets when they don't.  Are there any plans to add a way to start the ticket number from 1 for the new brand that comes on?

查看评论 · 已于 2023年10月05日 发布 · Shanita Thompson

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社区评论 Feedback - Ticketing system (Support)

Thank you, Dave.  I am with Idan, our person is no longer working at Zendesk.  I didn't realize during implementation either because we didn't need to use it until we went live yesterday.  Thank you for your help!

Shanita

查看评论 · 已于 2022年8月09日 发布 · Shanita Thompson

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社区评论 Feedback - Ticketing system (Support)

I was also told Light Agents could @ Agents. We went live today and we are unable to do that.

查看评论 · 已于 2022年8月08日 发布 · Shanita Thompson

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评论Using themes and customizing your Help Center

What if you are a government entity with no credit card to Purchase? Is there a way this can be invoiced?

查看评论 · 已于 2022年8月01日 发布 · Shanita Thompson

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