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Antoine STOENESCU's Avatar

Antoine STOENESCU

已加入2023年8月22日

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最后活动2025年1月23日

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的最新活动 Antoine STOENESCU

Antoine STOENESCU 进行了评论,

评论Ticket automation and collaboration

Hello! When will custom intent be available for the AI agent in the Messaging Chatbot ? Thanks.

查看评论 · 已于 2025年1月23日 发布 · Antoine STOENESCU

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Antoine STOENESCU 进行了评论,

社区评论 Q&A - Help center and community

Eric, you're the man! Thank you, it works for me too 😊

(It just lacks the last } , it's just a copy-paste issue I believe! For the others that might be impacted)

查看评论 · 已于 2024年8月07日 发布 · Antoine STOENESCU

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Antoine STOENESCU 进行了评论,

社区评论 Q&A - Help center and community

Hello Eric, same for me. Worked fine until now, but now it's not working anymore. That's my code : 

 

I personally use a theme from Lotus, I'll also message them just in case.

var tagsToRemove = ['XXXX'];

function removeTagsWeDontWant() {
 $('.nesty-panel').on('DOMNodeInserted', function(e){
   for(var i in tagsToRemove) {
     $('li#' + tagsToRemove[i]).remove();
   }
 });
};
removeTagsWeDontWant();

Thank you.

查看评论 · 已于 2024年8月05日 发布 · Antoine STOENESCU

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Antoine STOENESCU 创建了一个帖子,

帖子 Feedback - Chat and Messaging (Chat)

Hi!

As the bot generates the translations automatically, some words are not translated the right way, and it could be interesting to have control over some words in order to avoid these bad translations.

In our case, the translations of the word "Review" are bad, and it's a word very used by our customer. It's pretty much as if in the Zendesk bot, the word "Ticket" was translated "Billet", it wouldn't make sense as it's the key word for your business.

Thanks !

已于 2023年8月22日 发布 · Antoine STOENESCU

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