Daniel Mehren

UPVOTE!!! 
Please make the Linked Ticket ID freely available as ticket field information. 

I can only add to the others - restricting the possible columns is such a pain. Is there at least the possibility to export the tickets including all fields assigned to the respective ticket form?

I can only agree. For our customers its a huge pain, that they are unable to search and filter their tickets for the values of certain custom fields. In our case we identify cases in regard to the serial number of the affected appliance. Customers then want to search for the serial number to find the respective ticket.